CCW Customer Contact Week 2024

Marina Bay Sands , Bayfront Avenue 10
Singapore (SG)

CCW Customer Contact Week: the trade show

Future-Proofing Digital-First Customer Operations & Relationship Hubs

The evolution of contact centres has accelerated like never before – from call centre agents and dealing with multiple contact points, to streamlining digital-first, self-service channels. With quality, efficient and standardised customer service being the industry standard, what allows you to stand out? A whole myriad of technology solutions available is without a doubt, the key to future-proofing your customer contact hubs. How do you implement and streamline digitalfirst customer operations and processes? How do you bring customer engagement and interaction to the next level? How can you position your contact centre as a value-generating hub for your business?


Join us in Singapore in June 2023, as we once again bring contact centre and CX leaders across Asia together in the largest contact centre gathering in the region.

Event profile CCW Customer Contact Week

  • Industries: Business
  • Frequency: anual
  • Scope: Internacional

CCW Customer Contact Week editions

CCW Customer Contact Week 2024 From to Marina Bay Sands
CCW Customer Contact Week 2023 From to Marina Bay Sands Expo & Convention Centre